Incident Reporting System(IRS)



Introduction:


  • IRS enables the affected citizens to draw the attention of various urban grievances such as:
  • Potholes on roads, 
  • Un-cleared garbage,
  • Absence of street lights,
  • Dry taps,
  • Overflowing sewage, Unauthorized encroachment on public places,
  • Nuisance of auto drivers, Harassment of women in market,
  • Street vandalism etc. 
  • We can introduce analytics to present dashboard information on  the frequent complaints department wise, periodicity, root cause analysis and preventive actions which results in significant quality improvement and reducing municipality budget.